When picturing the IT department within an organization, pop culture provides us with varying descriptions of middle-aged bespectacled employees with attitude and hygiene problems. This view helps to reinforce some of the negative perceptions of Information Technology within businesses, and more often than not, IT can be used as a scapegoat when things are not completed or are done improperly. IT in many cases becomes widely misunderstood and necessary evil rather than a tool that is embraced to help build a sustainable competitive advantage.
While some criticism of IT departments may be fair, it is becoming increasingly important for organizations to realize the potential net gains that can be created by integrating technology with their business. Organizations today need to develop technological skills within their business units to be able to support an increasingly technologically savvy customer base. Without the proper foresight and planning, many organizations can get passed by their competitors because of their inability to harness the full potential of the technology in front of them.
There are many currently existing and emerging technologies that can be leveraged to help provide a competitive advantage for large or small organizations, and it is the goal of this blog to provide some insight into the ways in which these technologies can be used in the workplace. I have over eight years of IT experience, and I am currently working in a vendor contractor position as a SharePoint administrator for a Fortune 500 Company, while also studying for my MBA at the University of Nevada, Reno. Future blog posts will address some of the following topics:
- Collaboration tools in the workplace
- Social Media
- Business Intelligence – Dashboards and Reporting
- Disaster Recovery
- Data Warehouse
If there are any other topics that you would like to see me cover, don’t be afraid to comment below.